Hotel Facilities and Services

Stay at Hotel El Paso and you will enjoy all of the following facilities and services:


501 rooms, 2-5 floors, 7 lifts. 2 outdoor pools (available from 1st May): the main adult’s pool, the children’s pool and a large whirlpool.

Services in Hotel El Paso:

  • There is the option to book half board (buffet evening meal in the hotel, drinks not included), full board (buffet evening meal in the hotel, drinks not included, and meal voucher for lunch in PortAventura Park) or all-inclusive.
  • Restaurants: 1 buffet, 1 à la carte restaurant, 1 snack bar and 3 bars
  • Games zone: Pool and Ping-Pong
  • 1 adult and 1 children’s swimming pool. From May to September
  • Outdoor cold water jacuzzi
  • Sun loungers and parasols, subject to availability
  • Pool towels (with deposit)
  • Parking
  • Wi-Fi
  • Entertainment and activities
  • Check-in from 3:00 pm
  • Check-out up to 11:00 am
  • 24-hour Reception
  • Guest Service Reception
  • GoldCar car hire service
  • Currency exchange at reception
  • Left luggage service
  • Free cots for babies, subject to availability
  • Drinks vending machines
  • 24-hour emergency medical service (extra cost)
  • Souvenir shop
  • Internet centre (extra cost)
  • Laundry service (extra cost)

3 Restaurants:

  • Mérida” offers buffet breakfast or half board meals for hotel guests.
  • Coyote” is an American-Mexican diner which is inspired by the world of Universal movies.
  • Club Maya” is a poolside restaurant perfect for lunchtime snacks.

For drinks there are two hotel bars, “La Bahía” and “Bar Maya”.

Please check opening dates for the Hotels and Parks as services are limited to dates of operation.
* Note: restaurant opening times may vary.


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